The Issue:

Over the past weekend I found out why I was getting bad reviews for DC Traffic Cams in the App Store. The source from where the camera images are being downloaded from was not delivering images. If you view Washington DC’s department of transportation website, they were having the same issue. I also took a look at my competitors’ apps and they fell prey to the same issue.

The Big Problem:

I in no way shape or form was informing the app user of what was going on. This was a big mistake on my part. In an effort to alleviate the issue, I have been working on a solution and will be submitting an update very soon. This will at least let the user know that the app is working but there is no image to display, versus just displaying a blank screen.